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FaithFlow Help & Support
🌟 Welcome to FaithFlow!
We're here to help you on your spiritual journey. This guide covers everything you need to know about using FaithFlow effectively.
📖 Core Features
Daily FaithFlow (Devotionals)
Your daily spiritual nourishment
- Daily Devotionals: Start each day with curated content and Bible reading
- Reading Timer: Track your Bible reading time and earn Grace Points
- Progress Goals: Set and achieve daily spiritual goals
- Reflection Questions: Deepen your understanding through guided questions
Faith Flows (Lessons)
Interactive Bible study lessons
- Structured Learning: Step-by-step lessons with questions and exercises
- Multiple Question Types: Multiple choice, true/false, fill-in-the-blank
- Progress Tracking: Complete lessons and unlock new content
- Personalized Paths: Lessons tailored to your spiritual goals
Bible Flow (Reader)
Read and study God's Word
- Full Bible Access: Complete King James Version (KJV)
- Reading Timer: Track your reading time
- Search Function: Find specific verses or topics
- Bookmarking: Save favorite passages
⭐ Grace Points & Progress
Grace Points (GP) are earned through:
- Daily Devotionals: 20 GP for completing daily devotional
- Bible Reading: 20 GP for reaching 10-minute daily goal
- Lesson Completion: 15 GP per lesson completed
- Streak Bonuses: Extra points for consistent daily engagement
🔧 Troubleshooting
App Won't Load
- Check your internet connection
- Restart the app
- Update to the latest version
- Clear app cache in device settings
Login Problems
- Verify your email and password
- Use "Forgot Password" to reset
- Check spam folder for verification emails
- Contact support if issues persist
Progress Not Saving
- Ensure you're connected to the internet
- Pull down to refresh on main pages
- Restart the app
- Check device storage space
Notification Issues
- Check app notification permissions
- Verify device notification settings
- Check notification preferences in FaithFlow settings
- Ensure Do Not Disturb mode is off
💳 Subscription & Billing
- Free Tier: Basic features and limited content
- Premium Trial: 7-day free trial for new users
- Premium Plans: Monthly, quarterly, and annual options
- Billing Support: Contact your app store (Apple/Google) for billing issues
- Cancellation: Manage subscriptions through device settings
🔒 Privacy & Security
- All data is encrypted in transit and at rest
- Your spiritual journey data remains private
- Control your privacy settings in the app
- Export or delete your data anytime
Read our Privacy Policy | Data & Security Details
❓ Frequently Asked Questions
Q: Is FaithFlow free to use?
A: Yes! FaithFlow offers a free tier with basic features. Premium subscriptions provide access to personalized learning paths and advanced features.
Q: Can I use FaithFlow offline?
A: Some features work offline, but most content requires an internet connection for the best experience.
Q: How do I cancel my subscription?
A: Subscriptions are managed through your device's app store settings (Apple App Store or Google Play).
Q: Is my spiritual data private?
A: Yes! Your personal spiritual journey data is kept private and secure. You control what information is shared.
Q: What Bible translation does FaithFlow use?
A: FaithFlow uses the King James Version (KJV) of the Bible.
We're here to support your spiritual growth journey! 🙏